Summary

You are definitely welcome to read the full policy legalese. But if you’re the kind wanting a quick and simple summary, here it is. 

  • We only collect what we need. Basic account info and usage data to run the app and improve your experience.

  • Your data stays private. We don't sell your information and only share with trusted partners or if required legally 

  • You're in control. Review, update, or delete your account anytime at hello@mentalloadai.com.


Privacy Policy

Butterfly HQ Inc.  ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use the app MentalLoad (the “App”) or website www.mentalloadai.com (the "Website"). By using the App or Website, you agree to the practices outlined in this policy.

1. Information We Collect

We collect two types of information:

  • Information You Provide Directly: When you create an account, contact us, or otherwise interact with us, we may collect your name, email address, username, password, credit card information, and billing zip code.

  • Automatically Collected Information: We may automatically gather data about your device and browsing activity when you use the App. This includes your device type, browser type, IP address, access times, pages viewed, and the page you visited before navigating to our Website.

2. Use of Information

We use the information we collect to:

  • Operate, maintain, and improve the App;

  • Respond to inquiries and provide customer support;

  • Process payments;

  • Communicate important updates and notifications;

  • Monitor and analyze usage trends to improve our services;

  • Prevent fraudulent activities and protect our rights; and

  • Comply with legal obligations and other legitimate business purposes.

3. Sharing of Information

We do not sell or share your personal information with third parties, except in the following limited situations:

  • Service Providers: We may share information with third-party vendors, consultants, and service providers who need access to your information to perform services on our behalf (such as payment processors).

  • Legal Compliance: We may disclose your information when required by law or if we believe that doing so is necessary to protect our rights, comply with a legal obligation, or prevent harm.

  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Security

We take reasonable precautions to safeguard your personal information from loss, misuse, unauthorized access, or disclosure. We are using Google Cloud Platform, and rely upon Google Cloud Armor’s security protection to safeguard data. However, no security system is impenetrable, and we cannot guarantee the security of your information. 

5. Your Choices

You can review, update, or delete your account information at any time by logging into your account. If you want to delete your account entirely, please contact us at hello@mentalloadai.com Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and your use of those websites is governed by their own privacy policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through a prominent notice on the Website. The updated policy will take effect as of the date listed at the top.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@mentalloadai.com. 

Data Deletion Rights

You have the right to request deletion of your personal data. To exercise this right, please contact us at hello@mentalloadai.com

Shared or Linked Data Requirements

Please note that some data may be associated with multiple accounts. For example:

  • Information about a child may be linked to both parents' or guardians' accounts

  • Shared household or family account information may be connected to multiple users

  • Joint account holder data may require authorization from all parties

In such cases, complete deletion of shared data requires deletion requests from all associated account holders. If only one account holder requests deletion, we will:

  • Remove the data from the requesting party's account and access

  • Notify the requesting party that complete deletion requires requests from all associated accounts

  • Maintain the data only in connection with the non-requesting account holder(s)

We will make reasonable efforts to inform you if your deletion request involves shared data that cannot be fully deleted without corresponding requests from other account holders.